Delete your account and data

Last updated: August 5, 2026

This page explains how to request the deletion of your account and your data in Brain Rise: Games & Puzzles, the mobile app published by Baguette Gaming.

How to delete your account

You can delete your account and all of its data directly from the app, in a few taps. No email, no form, no waiting for us to answer.

Open Brain Rise on your device

Use the device where you normally play, and make sure you are connected to the internet.

Open the Profile tab

Tap Profile in the bar at the bottom of the screen. This opens your Settings.

Tap Account setting

Scroll down to the ACCOUNT section at the bottom of the Settings screen, and tap Account setting.

The Brain Rise Settings screen. At the bottom, an ACCOUNT section contains Restore purchase and Account setting. — Settings → ACCOUNT

Tap Delete my account

On the Account setting screen, tap Delete my account, in red, just under the Log out button.

The Account setting screen, showing the email address linked to the account, a Log out button, and a Delete my account link in red below it. — Account setting

Tick the three boxes, then tap Delete

The Account deletion screen asks you to confirm that you understand what deleting your account means. Tick all three boxes — the Delete button stays greyed out until you do — then tap Delete.

The Account deletion screen, with three checkboxes to tick and a Delete button at the bottom. — Account deletion

Your request is submitted

A confirmation screen tells you that your request has been received. Everything listed below is then permanently deleted within 7 days.

Confirmation screen: your request has been successfully submitted. It may take up to 7 days to permanently delete your account. — Confirmation

This cannot be undone. Once the 7 days have passed, the deletion is permanent: we cannot bring back your account, your progress or your statistics.

If you submitted the request by mistake, email us at contact@brainriseapp.com straight away. As long as the 7 days have not run out and the deletion has not been carried out yet, we can still cancel it.

If you can no longer use the app

If you have already uninstalled Brain Rise, lost access to your device, or cannot reach the Account setting screen for any reason, you can ask us to delete your account instead. Email us at contact@brainriseapp.com with the subject “Account deletion request”, and tell us the email address linked to your account. That address is the one shown at the top of the Account setting screen in the app.

If you play Brain Rise without an account, we hold no email address that would let us recognise you, so the steps above — from inside the app — are the only reliable way to delete your data. Write to us anyway if you cannot access the app, and we will tell you what we need in order to find your data.

We answer these requests within 30 days at the latest, and the same 7-day deletion period then applies. We may ask you for more information if we cannot identify your account with certainty, so that we never delete someone else's data by mistake.

What is deleted

Deleting your account erases all the data we hold about you:

Type of data	What happens to it
Your account and its unique user ID	Deleted permanently after 7 days
Your email address, if you created an account with one	Deleted permanently after 7 days
The profile information you entered in the app (such as your first name and your age)	Deleted permanently after 7 days
Your answers to the onboarding questions and your training preferences	Deleted permanently after 7 days
Your training history: games played, scores, results, progress, streaks and statistics	Deleted permanently after 7 days
Your premium subscription status, as recorded in your account	Deleted permanently after 7 days
Push notification tokens and the device identifiers linked to your account	Deleted permanently after 7 days
Messages you have sent us about your account through our contact form or by email	Deleted permanently after 7 days

What is kept, and for how long

We keep nothing about you once the deletion is complete. There is no additional retention period, no archive and no anonymised copy of your account on our side.

Data	Retention period
All of the data listed above	Kept for up to 7 days while your request is processed, then permanently deleted — including from our backups
Your purchase and transaction records, if you subscribed to Brain Rise Premium	Held by Google Play or by Apple, not by us. They are kept by those stores under their own policies, and you need to contact them directly about those records

Deleting your account does not cancel your subscription

If you have an active Brain Rise Premium subscription, you must cancel it yourself in the store where you bought it — otherwise it keeps renewing even after your account is gone. The app reminds you of this when you confirm the deletion. Cancel your subscription before you delete your account:

Android: open the Google Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions → Brain Rise → Cancel subscription.
iPhone and iPad: open Settings, tap your name, then Subscriptions → Brain Rise → Cancel subscription.

Questions

If anything on this page is unclear, or if you want to know exactly what data we hold about you before deciding, write to us at contact@brainriseapp.com.

Baguette Gaming
5 Rue de l'Égalité
NANTERRE 92000
France

You can also read our Privacy Notice for the full picture of how we handle your information.